Last updated: 12 November 2026
Privacy & cookies
This page explains what Sormandal collects, why, and the choices you have. We do not sell your personal data.
What we collect
- Account details you type when you sign up: name, email, phone number, date of birth and an earning range. We use these to run your account, check you are 18 or older, and show readings that fit you.
- Birth time and place, only if you book a consultation, so the astrologer can prepare.
- Orders and bookings: what you bought or booked and its payment status. Payments are made in your own UPI app; we never see your bank or card details.
- Points and streaks: the days you visit, so we can give reward points.
- AI chat messages are sent to our AI provider to create a reply. Your chat history is kept in your own browser.
Cookies and storage on your device
- Sign-in cookie: keeps you logged in. Needed for the site to work.
- Browser storage: remembers your chat history, your zodiac sign for the "आज का राशिफल" button, and small preferences.
- Advertising cookies: see below.
Ads (Google AdSense)
Some pages show ads served by Google. Every ad is marked "Advertisement". Third-party vendors, including Google, use cookies to serve ads based on your earlier visits to this and other websites. Google's advertising cookies let Google and its partners serve ads based on those visits.
- You can turn off personalised ads in Google Ad Settings.
- You can opt out of some other vendors' personalised ads at aboutads.info.
- Learn how Google uses data at policies.google.com/technologies/partner-sites.
AI guides
The AI guides are artificial intelligence, not real people. Their answers are for reflection and are not medical, legal, financial or professional advice.
Your choices
- You can see and edit your profile in your account.
- To get a copy of your data or delete your account, write to us at the address below. We reply within 30 days.
- You can clear cookies and browser storage at any time in your browser settings.
Contact
Questions about privacy: see the contact email on the home page.